Responsible Gaming

Gambling always carries the risk of financial loss. You can enjoy betting while protecting your budget and peace of mind. StayCasino supports safe play through simple tools and a clear policy.

• Treat gambling as entertainment. Do not rely on it for income.
• Set limits before you start: deposits, losses, wagers, and session time.
• Use reality checks to see how long you have been playing.
• Take breaks. Step away if you feel stressed or tired.
• Never chase losses. Accept outcomes as part of gambling.
• Keep gambling money separate from bills and essentials.
• Review your account history to learn from your playing patterns.
• Opt out of marketing if it affects your control.
• You must be 18 or over in Ireland. Keep devices and accounts secure to protect minors.
• Verification may be required to uphold safety and compliance.

Problem gambling can develop gradually. Warning signs vary, but any concern deserves attention.

• Chasing losses or raising stakes to recover money.
• Betting more often or for longer than planned.
• Hiding gambling from family or friends.
• Using money needed for rent, food, or bills.
• Borrowing, selling items, or new debt linked to gambling.
• Feeling anxious, low, guilty, or irritable when not playing.
• Finding it hard to stop, even after deciding to quit.
• Missing work, study, or social plans due to gambling.
• Gambling when upset, angry, or after alcohol or drugs.
• Thinking about gambling most of the day.

Gambling addiction is a serious condition. It needs timely support and a clear plan.

Recovery starts with small, steady steps. Practical protections on StayCasino can help you regain control.

• Set firm limits in your account before you play each session.
• Turn on reality checks and stick to the reminder.
• Use a cool-off period to pause access for days or weeks.
• Choose self-exclusion for longer blocks when needed.
• Remove saved cards and reduce available payment options.
• Install blocking software such as Gamban or BetBlocker on all devices.
• Keep a written budget. Record deposits, wins, and losses.
• Avoid gambling when tired, stressed, or after alcohol.
• Schedule non-gambling time for hobbies, exercise, and rest.
• Speak to a support service for independent guidance and ongoing help.

Independent support is available in Ireland. You can get confidential advice, counselling referrals, and practical tools.

• GamblingCare.ie (Ireland) — Free helpline 1800 936 725 and live chat.
• Dunlewey Addiction Services — ROI helpline 1800 936 725; NI 08000 886 725.
• Problem Gambling Ireland — Self-help resources and service directory.
• Gamblers Anonymous Ireland — Peer support meetings nationwide.
• Samaritans Ireland — 24/7 emotional support, freephone 116 123.
• MABS (Money Advice & Budgeting Service) — Free debt and budgeting help, 0818 07 2000.
• YourMentalHealth (HSE) — Information line 1800 111 888.

If you are worried about your gambling, you can contact our support team for confidential assistance. Tell us if you need limits, a break, or self-exclusion.

• Live chat in the Help Centre, available 24/7.
• Secure in-account message via the Support tab.
• Email the support team through the Help Centre contact form.
• Submit responsible gaming requests in Account Settings > Responsible Gaming.
• Request self-exclusion through live chat or the contact form.