StayCasino Rules and Regulations in Ireland

By creating an account on StayCasino or using any services from Ireland, you agree to these terms and conditions, the privacy policy, the responsible gambling policy, and any game or bonus rules presented in-product at the time of use.

• Eligibility and access
  • You must be at least 18 years old and physically located in Ireland when placing any bet or using real-money services.
  • You confirm you are legally allowed to use online gambling services under Irish law and any law that applies to you.
  • One account per person. Shared, business, or proxy accounts are not allowed.
  • You must complete registration truthfully and keep account details up to date.
• Our right to update these terms
  • StayCasino may modify these terms to reflect changes in legal requirements, product features, or risk controls.
  • Material updates will be posted on this page and will apply after publication or as otherwise stated.
• Proper use of the platform
  • No unlawful, fraudulent, automated, or abusive activity.
  • No attempts to manipulate games, odds, bonuses, software, or systems.
  • You are responsible for safeguarding login credentials and enabling additional security where available.
• Content and intellectual property
  • All software, game content, trademarks, text, and media are protected by intellectual property rights.
  • You receive a personal, non-transferable licence to use the services for private entertainment, subject to these terms.
• Bonuses and promotions
  • Each bonus or promotion has specific terms, including eligibility, wagering rules, time limits, game weighting, and maximum winnings caps.
  • Bonus abuse or breach of bonus rules may result in cancellation of bonuses and associated winnings.
• Liability limits
  • Services are provided on an as-available basis. Service interruptions may occur due to maintenance or third-party issues.
  • To the extent permitted by Irish law, our liability for losses arising from use of the services is limited to the amount of your last deposit or the amount wagered in the transaction giving rise to the claim, whichever is lower.
  • We do not accept liability for telecommunications failures, interruptions from third-party providers, or errors outside our reasonable control.
• Suspension and closure
  • We may suspend or close your account if we suspect a breach of these terms, bonus abuse, fraud, AML concerns, chargeback, or regulatory non-compliance.

These general betting rules apply to all wagers on games and any event offered in the product interface.

• Eligibility for bets
  • Bets are allowed only for verified users aged 18+ who are located in Ireland at the time of wagering.
  • Self-excluded or blocked users cannot place any bet.
• Bet acceptance
  • A bet is accepted once confirmed by the system and recorded in your account history.
  • In the case of a technical interruption, the official record is the transaction log on our servers.
  • Obvious error policy: where a price, rule, or outcome is displayed in error (for example, an evident odds misprint), we may void or resettle the bet to the correct terms.
• Minimum and maximum stakes
  • Minimum and maximum bet amounts vary by game, market, and payment profile. Current limits are displayed in the game or betslip before confirmation.
  • We may adjust limits per account for risk or regulatory reasons.
• Settlement and calculation
  • Results are determined by the applicable game rules or official event outcome provided by approved data or game suppliers.
  • Wins and losses are calculated in euro based on the stake and the price or paytable shown at the time of bet placement.
  • In cases of event abandonment, void, or postponed outcomes, settlement follows the specific game or market rules shown before you place the bet.
• Restrictions
  • We may restrict markets, odds, maximum payout, or the number of bets on certain events or games.
  • Use of any external tool or strategy to bypass limits or exploit latency is prohibited.
• Cancellation
  • Bets cannot be cancelled by the user after confirmation.
  • We may cancel or void a bet where required for regulatory reasons, system error, breach of terms, or integrity concerns.

These rules govern deposits and withdrawals for your account in Ireland.

• Funding your account
  • Accepted payment methods and currency options are presented at registration and in the Cashier.
  • Minimum and maximum deposit limits depend on the chosen method and your verification status; limits are shown before you confirm the transaction.
  • We do not accept cash or third-party payments. The payment method must be in your own name.
• Withdrawals
  • Withdrawals are returned to the same method used for deposit where possible. Alternative methods may require additional checks.
  • Minimum and maximum withdrawal amounts, along with any fee that may apply, are displayed in the Cashier before you submit a request.
  • Standard processing times apply after successful KYC checks. Banking or provider timelines may extend completion by 1–5 business days.
• Verification (KYC) and security
  • We may request identity, age, address, payment ownership, and source of funds documents.
  • Incomplete or failed verification may result in payment holds or account restrictions until the checks are complete.
• Transaction controls
  • We may delay, split, or refuse transactions to meet legal, AML, or risk obligations.
  • Chargebacks or payment disputes may lead to immediate account suspension and recovery of costs.
• Fees and exchange
  • Where a method or currency conversion fee applies, it is shown before confirmation. Your bank or provider may charge additional fees.
• Cancellations
  • Deposit requests cannot be reversed once processed by your provider.
  • Withdrawal requests may be reversed only where the Cashier shows that the request is still pending and reversible.

We support responsible gambling practices for users in Ireland. Tools are available to help you manage betting and bonuses in a safer way.

• Control tools
  • Deposit, loss, stake, and session time limits.
  • Time-out (short breaks) and self-exclusion for longer periods.
  • Reality checks and account history to help you read and review your play.
• Self-assessment and support
  • A confidential self-assessment questionnaire is available to help you evaluate your gambling behaviour.
  • Independent support services in Ireland include: Problem Gambling Ireland, Gamblers Anonymous Ireland, Dunlewey, and Gambling Care (Gambling Awareness Trust).
• Implementation
  • Limits take effect as indicated in the tool interface. Reductions apply immediately; increases may require a cooling-off period.
  • During self-exclusion, you cannot access gambling services or claim any bonus.

If you believe gambling is affecting your life, set strict limits or self-exclude and contact a professional support organisation.

We apply controls aligned to Irish and EU standards to prevent money laundering and terrorist financing.

• Legal obligations and approach
  • Customer due diligence is conducted at registration, deposit, withdrawal, or when risk triggers occur.
  • Enhanced checks may be performed where higher risk is identified.
• KYC and source of funds
  • You may be asked for proof of identity, age, address, payment ownership, and documents evidencing the lawful source of funds or wealth.
  • Failure to provide satisfactory information may lead to account restrictions or blocked transactions.
• Monitoring and detection
  • Transactions are monitored for unusual patterns, rapid movement of funds, or structuring designed to avoid thresholds.
  • We may suspend activity, freeze balances, or request clarification to assess any suspected issue.
• Consequences and reporting
  • Where we suspect illegal activity, we may restrict the account, retain funds as permitted by law, and report to relevant authorities.
  • Attempts to misuse services for AML violations may result in permanent closure.

We process personal data in line with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

• Data we collect
  • Registration data: identity, contact details, date of birth.
  • Account and verification data: documents for KYC/AML, payment ownership proofs.
  • Technical and usage data: device, IP address, logs, cookies, account activity, bets, bonuses, and transaction records.
  • Marketing preferences and communication history.
• How we use data
  • To provide and operate the services, manage your account, settle bets, and process payments.
  • To meet legal obligations, including AML and responsible gambling requirements.
  • To protect platform integrity, prevent fraud, and ensure security.
  • To send service communications and, where you consent, marketing about offers and bonuses.
• Legal bases
  • Contract performance, legal obligation, legitimate interests, and consent where required.
• Sharing and transfers
  • Data may be shared with payment providers, identity verification services, game suppliers, and other processors necessary to deliver services.
  • If data is transferred outside the EEA, appropriate safeguards such as standard contractual clauses are used.
• Your rights
  • Access, rectification, erasure, restriction, portability, and objection, subject to legal limits.
  • Withdraw marketing consent at any time in account settings or by using the unsubscribe option.
  • Lodge a complaint with the Data Protection Commission in Ireland.

Use the contact methods provided on the site to exercise your rights or to reach our data protection contact.

Security measures protect user accounts, transactions, and data.

• Technical protections
  • Transport Layer Security (TLS) for data in transit and encryption at rest for sensitive fields.
  • Segregated environments and regular patching and vulnerability assessments.
• Account safety
  • Strong password requirements and optional two-factor authentication.
  • Automatic timeouts and device/session management to reduce unauthorised use.
• Monitoring and continuity
  • Continuous activity monitoring and anomaly detection to identify suspicious behaviour.
  • Incident response and disaster recovery procedures tested on a scheduled basis.

You are responsible for maintaining the confidentiality of your credentials and for notifying support if you suspect unauthorised access.